Privacy Policy
Duchy College – Tennis Court Hire
1. Introduction
Duchy College is committed to protecting the privacy and personal data of all hirers in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. What Information We Collect
We may collect:
- Name
- Address
- Email address
- Phone number
- Booking details (dates, times, payments)
- CCTV footage (where applicable on site)
3. How We Use Your Information
We use your data to:
- Process and manage bookings
- Communicate with you about your booking
- Maintain safety and security
- Comply with legal obligations
4. Legal Basis for Processing
We process your data under:
- Contractual necessity (to fulfil your booking)
- Legal obligation (e.g. safeguarding, safety)
- Legitimate interests (e.g. site security)
5. Data Sharing
We do not sell your data.
We may share it with:
- Payment providers
- Emergency services (if required)
- Legal authorities where necessary
6. Data Retention
- Booking and financial records: up to 7 years
- CCTV footage: typically retained for a limited period (e.g. 30 days) unless required for investigation
7. Security
We take appropriate security measures to protect your data, including:
- Secure storage systems
- Access controls
- Staff training
8. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion (where applicable)
- Object to processing
- Lodge a complaint with the Information Commissioner’s Office (ICO)
9. Contact Details
For data protection queries, please contact:
Data Protection Lead
Duchy College
Clarence Drive
Harrogate
HG1 2QG
10. Updates to This Policy
We may update this policy periodically. The latest version will always be available upon request or via our website.